Thank you for your order. We hope you like your new items. If something doesn't fit, you have the option to return your purchase within fourteen (14) days. You can return parts or your entire order to us.

Please be careful when trying on! If you decide to return something, the items must be in perfect condition:

  • clean (no deodorant, no perfume, no makeup stains)
  • unworn
  • unwashed
  • with original tags

Items that are not in a resalable condition or reach us too late cannot be refunded and will be returned to you.

Exceptions: For hygienic reasons, we cannot accept returns of underwear and socks unless they are faulty or do not correspond to the description. Sealed products with broken seals cannot be returned.

Please send your return with the order number to: 

Lager 1.06, 1.0G
Lise-Meitner-Str. 39
10589 Berlin

Please ship the package insured and with a tracking number, as we cannot refund shipments without tracking numbers and proof of dispatch in case of doubt.

You are welcome to return several orders in one package. In that case, please mark each item with the corresponding order number.

Important note for shipments outside the EU: Please attach the invoice to the outside of the package twice and write "ECOMMERCE RETURN - NO DUTY PAYABLE" in large letters on the package. Please follow these instructions exactly, as we cannot take responsibility for the collection of packages at the post office or customs. 


Any complaint must be notified in advance by email to Unannounced complaints cannot be processed by our warehouse.


We do not offer traditional exchanges. Please return in accordance with these terms and conditions and, depending on availability, place a new order.


Refunds will be made via the original method of payment within 14 days of receipt of the returned items in our warehouse.

We are entitled to make deductions from the refund to take into account any depreciation of the items caused by your handling of the items, provided that the goods are no longer in perfect, resalable condition.

If you have any questions regarding returns, please send an email to or contact us via the contact form. Many thanks!